Terms & Conditions

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and kiss981 ("the Company", "we", "us", "our"), governing your access to and use of the kiss981 website at kiss981.co, including all products offered therein — sportsbook, casino, live casino, slots, and lottery (collectively, "the Platform").

kiss981 is operated under international gaming licensing. The Company is committed to providing a secure, fair, and responsible gaming environment for all players. These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and kiss981.

These Terms were last updated in June 2026. The Company reserves the right to amend these Terms at any time. Continued use of the Platform following notification of amendments constitutes your acceptance of the revised Terms.

2 Eligibility

To register and use the kiss981 Platform, you must satisfy all of the following eligibility criteria:

• You are at least 21 years of age. kiss981 operates a strict 21+ policy in line with responsible gaming principles.
• You are accessing the Platform from a jurisdiction where online gambling is not expressly prohibited by applicable local law.
• You are acting on your own behalf and not on behalf of any third party.
• You are not subject to any self-exclusion agreement with kiss981 or any affiliated gaming operator.
• You are not a current or former employee of kiss981 or any of its affiliated companies, nor an immediate family member of such an employee, unless express written permission has been granted.

By registering an account, you represent and warrant that you satisfy all of the above eligibility criteria. kiss981 reserves the right to request documentary evidence of eligibility at any time and to suspend or terminate accounts where eligibility cannot be verified to the Company's satisfaction.

Malaysian players are solely responsible for determining whether their participation in online gambling is lawful under applicable Malaysian legislation. kiss981 makes no representations regarding the legality of online gambling in any specific jurisdiction.

3 Account Registration

3.1 Registration Process

To access the full range of kiss981 services, you must register a player account. Registration requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and Malaysian mobile number.

3.2 Account Verification (KYC)

kiss981 is required under its licensing obligations to conduct Know Your Customer ("KYC") verification. You must provide the following documents when requested:

• Proof of identity: Malaysian National Identity Card (MyKad) or valid passport.
• Proof of address: utility bill, bank statement, or official correspondence dated within three months.
• Proof of payment method: screenshot or statement confirming ownership of the deposit method used.

Withdrawal requests will not be processed until KYC verification is complete. kiss981 reserves the right to delay or suspend withdrawals pending satisfactory completion of verification.

3.3 Single Account Policy

Each individual is permitted to hold only one kiss981 account. The existence of duplicate accounts constitutes a material breach of these Terms. kiss981 will close all duplicate accounts, and any balances, bonuses, or winnings accumulated across duplicate accounts may be voided at the Company's discretion.

3.4 Account Security

You are responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. You agree to notify kiss981 immediately upon becoming aware of any unauthorised access to your account. The Company will not be liable for losses arising from unauthorised account access attributable to your failure to maintain credential security.

4 Deposits & Withdrawals

4.1 Deposits

kiss981 accepts deposits via the following methods available to Malaysian players: Touch 'n Go eWallet, Boost eWallet, and FPX bank transfers (Maybank2u, CIMB Clicks, Public Bank). Minimum deposit amount is RM 10. Deposits are credited to your kiss981 wallet upon confirmed receipt by the payment processor.

kiss981 does not accept deposits from third-party accounts. Deposits must originate from payment methods registered in your own name. Third-party deposits will be returned, and the account may be suspended pending investigation.

4.2 Withdrawals

Withdrawal requests are subject to the following conditions:

• Your KYC verification must be fully complete before any withdrawal is processed.
• Withdrawals may only be made to payment methods verified as belonging to the account holder.
• kiss981 targets processing of e-wallet withdrawals within 5 to 30 minutes for verified accounts during operational hours. Bank transfer withdrawals may take up to 1 business day.
• kiss981 does not charge withdrawal fees. Third-party payment processor fees, if any, are the responsibility of the Player.
• The minimum withdrawal amount is RM 30.

4.3 Currency

All transactions on the kiss981 Platform are conducted in Malaysian Ringgit (MYR). No foreign currency conversion is applied by kiss981.

5 Bonuses & Promotions

kiss981 may from time to time offer bonuses, free bets, cashback, and other promotional incentives to players. All bonuses and promotions are subject to specific terms and wagering requirements that will be communicated at the time the offer is made.

• Bonus funds must generally be wagered a specified number of times before they or associated winnings can be withdrawn. The applicable wagering requirement will be stated in the promotion terms.
• kiss981 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, systematic exploitation of promotional structures, or collusion — will result in bonus forfeiture and account suspension.
• Bonuses are personal to the registered account holder and cannot be transferred.

6 Betting Rules

All wagers placed on the kiss981 Platform are subject to the specific rules applicable to the relevant product (sportsbook, casino, slots, live casino, lottery). Product-specific rules are available within each product section of the Platform.

6.1 General Betting Principles

• All bets are accepted at the Company's absolute discretion. kiss981 reserves the right to refuse any bet without providing a reason.
• Bets accepted in error, including bets placed at manifestly incorrect odds or due to a system error, may be voided by kiss981. Players will be notified and original stakes refunded.
• Accepted bets are final and cannot be cancelled by the Player after confirmation, except where the Platform provides a specific cash-out or early settlement feature and the Player exercises that feature within the prescribed window.

6.2 Minimum & Maximum Stakes

Minimum and maximum stake limits apply per product and may vary by event, market, or game type. kiss981 reserves the right to amend stake limits at any time. Current limits are displayed within the relevant product interface.

7 Prohibited Conduct

The following conduct is strictly prohibited on the kiss981 Platform and constitutes a material breach of these Terms:

• Registering more than one account, or registering an account on behalf of another person.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using automated betting software, bots, scripts, or any other non-human means to place bets or interact with the Platform.
• Engaging in collusion with other players to manipulate game outcomes or exploit betting markets.
• Exploiting software bugs, errors, or vulnerabilities in the Platform for financial gain.
• Engaging in any activity that constitutes money laundering, fraud, or any other criminal activity in connection with the Platform.
• Allowing a person under the age of 21 to access your kiss981 account.
• Systematic arbitrage betting or bonus abuse as described in Section 5.

kiss981 reserves the right to immediately suspend or permanently close any account found to have engaged in prohibited conduct. In such circumstances, any outstanding balances may be withheld pending investigation and, where applicable, reported to relevant authorities.

8 Intellectual Property

All content on the kiss981 Platform — including but not limited to software, design, graphics, text, logos, trademarks, game content, and data — is the property of kiss981 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial gaming purposes. You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the kiss981 Platform without the prior written consent of the Company.

9 Privacy & Data

kiss981 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

kiss981 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Personal data is retained for the period required under applicable licensing and anti-money laundering regulations.

10 Responsible Gaming

kiss981 is committed to responsible gaming. The Company provides the following tools within all player accounts to support responsible play:

• Deposit limits: Daily, weekly, and monthly deposit caps configurable by the Player.
• Loss limits: Maximum permitted loss amounts over a defined period.
• Session time reminders: Configurable alerts notifying you of elapsed play time.
• Cooling-off periods: Temporary account restrictions ranging from 24 hours to 6 weeks.
• Self-exclusion: Permanent or long-term account closure where the Player determines they need to stop gambling.

If you believe your gambling is causing harm to yourself or others, please use the self-exclusion tool immediately or contact kiss981 support for assistance. Further information is available on the Responsible Gaming page.

21+ only. kiss981 conducts age verification as part of its KYC process. Any account found to be held by a person under 21 will be permanently closed and all balances forfeited.

11 Platform Availability

kiss981 aims to maintain Platform availability 24 hours a day, 7 days a week. However, the Company does not warrant uninterrupted or error-free operation of the Platform. Scheduled maintenance, emergency maintenance, third-party service interruptions, and events outside the Company's reasonable control may result in temporary unavailability.

kiss981 will not be liable to you for losses arising from Platform unavailability, including bets that could not be placed or managed due to technical issues beyond the Company's reasonable control.

12 Limitation of Liability

To the maximum extent permitted by applicable law:

• kiss981's total liability to you in connection with these Terms and your use of the Platform shall not exceed the amount deposited by you and held as available balance in your account at the time the relevant claim arises.
• kiss981 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
• The Company does not guarantee the outcome of any bet or game. Gambling involves inherent financial risk and you accept full responsibility for losses incurred through your use of the Platform.

Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

13 Account Closure

13.1 Closure by the Player

You may request closure of your kiss981 account at any time by contacting customer support via live chat. Upon closure, any verified remaining balance will be refunded to your registered payment method within the standard withdrawal processing timeframe. Bonus balances that have not met applicable wagering requirements will be forfeited upon closure.

13.2 Closure by kiss981

kiss981 reserves the right to suspend or permanently close your account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or other criminal conduct.
• Regulatory requirement or instruction from a competent authority.
• Where continued operation of the account poses unacceptable risk to the Company or to other players.

14 Dispute Resolution

In the event of a dispute regarding any bet, game outcome, or account transaction, the following process applies:

1. Initial complaint: Contact kiss981 customer support via live chat or email at [email protected] with full details of the dispute, including date, time, game or bet reference, and the nature of the complaint.
2. Internal review: kiss981 will acknowledge your complaint within 48 hours and aims to provide a full response within 14 business days.
3. Escalation: If you are not satisfied with the Company's response, you may escalate the matter to the relevant dispute resolution body designated by kiss981's licensing authority. Details of the applicable body will be provided in the Company's response to your complaint.

The Company's records of all transactions and game outcomes are maintained under licensing requirements and shall be considered authoritative in any dispute absent manifest error. You acknowledge that these records are the primary source of evidence in relation to any disputed matter.

15 Amendments to These Terms

kiss981 reserves the right to amend these Terms at any time. Amendments will be communicated to registered players via email notification and by posting the updated Terms on this page with a revised effective date.

Your continued use of the kiss981 Platform following notification of an amendment constitutes your acceptance of the revised Terms. If you do not agree to amended Terms, you must cease using the Platform and may request account closure in accordance with Section 13.1.

It is your responsibility to review these Terms periodically. kiss981 recommends reviewing the Terms whenever you are notified of an update.